Dell ROCKS!!

I had to call Dell earlier because I needed a restore CD.  I expected to pay for it and was pleasantly surprised:  The computer is out of warranty by three months, but they're sending me a free XP reinstall disc today.  It should be here tomorrow or monday.  In addition, the pleasant ENGLISH-SPEAKING-DUDE very quickly pointed me to the proper drivers location and even told me the proper order to ensure everything installed happily.

I am proud to wear my Dell cap.  Not sure where folks are having trouble with them, but I've only had good experiences in the past several months both at work and otherwise.  YAY!!

~nv